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Job completed for Charlie W.

Completion date: December 9, 2016

Location: Allen, TX

Why did the customer contact us?

Charlie called to say his spa drained when the freeze guard was running to keep the pool operational in sub-freezing temperatures. When it is turned on, the computer moved the valves between the pool and spa but one of the turn valves was just clicking.

Solutions provided:

Our owner went to fix the problem but was only able to set the valves so the spa won't drain. We have submitted a bid to install a new spa return valve actuator.