Job completed for Doug H.

Completion date: November 20, 2019

Location: Dallas, TX

Why did the customer contact us?

Doug called because he "wasn't sure if my equipment timer is functioning efficiently enough to keep running during freezing weather." He asked if we could come out to inspect the pool pump and associated equipment.

Solutions provided:

Our owner went to his house to meet with him. Doug was better able to explain his concerns about the automatic run feature that kicks in during freezing weather, that is controlled by the freeze guard. His was not functioning nor was the timer for the Polaris automatic cleaner. We bid to replace his existing timers with a dual timeclock with freeze guard as well to repair and adjust the Polaris automatic in-pool cleaner. He agreed to the bid and we completed this for him just before the freezing weather came in.

Team members on this project:

Kevin Arnett