Job completed for Chris S.

Completion date: August 2, 2019

Location: Dallas, TX

Why did the customer contact us?

He called to ask if we can help turn his pool blue again. A month ago they had bought the house and the pool was clear and blue. He and his family have been immensely enjoying the pool but it started to turn at the end of last week.

Solutions provided:

The owner made it to his house the same day he called. He tested the water and found zero chlorine and the other chemicals were out of balance. He checked the equipment and found the filter pressure to be almost over 30psi. This is very high and after talking Chris told him they haven't had the pool serviced since moving in. He told Chris that's the reason the pool turned green and also the filter that's currently there is one size too small for his pool. We explained to Chris that with a pool of 25k gallons a 48 sq. ft. filter could not properly filter the water and he needs a 60 sq. ft. filter to do this. He approved the larger filter to be installed, one time clean and balancing chemicals. Three days after doing this work he called to tell us the pool didn't look this good when they first moved in, very impressive.

Team members on this project:

Kevin Arnett