Job completed for Carol R.

Completion date: August 1, 2019

Location: Plano, TX

Why did the customer contact us?

Carol is a weekly service customer that called to ask for help. She had double knee surgery done and could not safely get into and out of the pool. "Can you give me a bid to install a hand grab rail?"

Solutions provided:

The owner went to her house the same day to look where the rail could best be installed. He found the best place and got her approval for placement and cost. Before the following weekend we had her new deck mounted, hand grab rail installed. She called after that weekend to say how much she appreciates our prompt responses and timely work; it's so much easier to use the pool now!

Team members on this project:

Kevin Arnett