Job completed for David L.

Completion date: July 19, 2019

Location: Sachse, TX

Why did the customer contact us?

David emailed us that he had just purchased a home with a pool and this was his first time to have a pool. He asked if we would come out and do an evaluation of the equipment because the pool was rather green.

Solutions provided:

The owner went to David's house. He turned on the equipment and the pump ran, the Polaris pool sweep automatic cleaner pump turned on and the Polaris moved in the pool but the filter pressure was at 37. This generally is a very high and dangerous amount of pressure as it could cause the filter top to blow off and land who knows where. David explained he didn't know what to do for it. His filter backwash outlet was not hooked up to any in-ground plumbing and he had not backwashed the filter once in 2 months. Kevin recommended a roll-out flat flex hose be installed at the outlet so he can roll the house into the yard for backwashing the filter. We had to do a filter clean while there and installed the new backwash hose. He hasn't reported high pressure issues since.

Team members on this project:

Kevin Arnett