Job completed for Patrick S.

Completion date: October 18, 2018

Location: Plano, TX

Why did the customer contact us?

Patrick called us with an emergency because his Polaris booster pump volute was leaking so much that he had to shut down the system. It started off as a pinhole leak on Friday night, but within 24 hours, water was gushing from the casing.

Solutions provided:

Sterling Pools' owner went to Patrick's house for further investigation of the leaking Polaris pump. The Polaris booster pump volute was not the only problem. He discovered three electrical connections that had gone bad and were arching between each other. To make the repair, Patrick needed a new Polaris booster pump with wiring, pump, motor, plumbing, modification, and a pump post kit. After starting the booster pump and pool pump to check the performance, the pool pump motor started smoking heavily. It was quickly shut off to prevent a fire. He then had to install a new standard pool pump motor, seal, and gasket. He also added a diffuser, a diffuser O-ring, and conduit fittings.