Job completed for Debbie R.

Completion date: October 2, 2018

Location: Plano, TX

Why did the customer contact us?

A former pool cleaning technician of ours referred Debbie to us. I talked with her and she said that her pump was not catching prime. She emptied the skimmer and pump baskets, cleaned her pool, emptied the Polaris pool cleaner bag, cleared the wall connector screen, backwashed the filter and still the pool pump did not catch prime. So we made an appointment to check this out.

Solutions provided:

When we arrived at Debbie's house, the owner lubed the pump lid O-ring and tightened a few nuts on the pump and motor in addition to repeating Debbie's efforts. This did not fix the problem. He then checked the plumbing going into the pool pump and found a slight leak. He repaired the suction leak on the pool pump and the system began to run very well.