Job completed for Robin L.

Completion date: October 8, 2018

Location: Dallas, TX

Why did the customer contact us?

A Sterling Pools service technician was at Robin's house cleaning her pool. He pulled the Polaris automatic pool cleaner sweep out of the pool and noticed it had a bad wheel. Upon further inspection, he also found a bad wheel axle and a bad wheel bearing.

Solutions provided:

After spotting the issue, Jose solved the problem while on his scheduled cleaning service call. Jose is a versatile and effective technician who had replacement parts on his truck. He was able to replace the affected parts. The Polaris pool sweep is now running all over the pool again picking up debris between our visits.