Job completed for Jenifer P.

Completion date: August 20, 2018

Location: Plano, TX

Why did the customer contact us?

Jenifer, a weekly service customer, emailed us a picture of her pool light. She wrote: "There is black algae around the light. Also, we struggle with our pool light. It seems to never work. I had an electrician come out and he got it working for a little bit. But when we got home from work, it had stopped working already. The bulb itself looks like it came on about half way. We have the GFE and everything in place. He said it should be working but it isn't. Can you get it to work for us please?"

Solutions provided:

The owner Kevin went to their house to inspect the pool light. He found that the entire light fixture was defective, which prevented the bulb from working. He replaced the fixture and Jenifer chose a 500-watt equivalent white LED pool light with the new fixture. Everything works smoothly now.