Job completed for Jason N.

Completion date: August 9, 2018

Location: Parker, TX

Why did the customer contact us?

Jason called us to say, "My pump won't prime. It's a 2-speed Hayward, and there is low output. All of the baskets are emptied, I opened the pressure relief valve on the filter, and nothing came out. The equipment isn't even four years old yet. The pool is still clear after three days of being off, but some green fuzz is growing on the walls."

Solutions provided:

The company owner went out the same day to investigate why Jason's pump would not prime. Upon inspection and testing of the equipment, he found that the pool pump impeller was clogged. He cleared the impeller of all debris and reinstalled it on the pump. He tested the performance again and everything came to life. Jason was very happy the problem was solved so easily.