Job completed for Ruth K.

Completion date: June 14, 2018

Location: Sachse, TX

Why did the customer contact us?

Ruth had contacted us periodically in past years to do a little work for her pool, like replacing a pool pump motor or a capacitor. She called this time because the spring caused a lot of debris to blow into the pool. She was backwashing the filter while adding chlorine and acid, but not getting good results.

Solutions provided:

The owner went out to look at her pool and equipment. He noticed the filter pressure was too high, which caused algae to grow in the pool. Only a filter clean and inspection of the internal components could indicate ongoing issues. The inspection showed that two filter grids and the top manifold were damaged, causing algae to thrive and the pool water to look murky and dirty.
He replaced the affected parts, started the system up and added the proper amount of DE back through the skimmer. The pool began to clear in less than a day.