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Job completed for Nancy T.

Completion date: June 17, 2016

Location: Sachse, TX

Why did the customer contact us?

Nancy called us because her pool is losing one inch of water a day. She fills it to the point where the water is half-way up the tile. The black handle valve in front of the filter was also dripping at the bottom.

Solutions provided:

Our lead technician went to her house to evaluate these issues. He found that the leak at the bottom of the backwash valve was causing all of the water loss. He had an extra one on his truck so he replaced that part on the spot. Her Polaris also needed to have a new drive belt, three new tires, and a bag. After making those repairs, everything worked fine.