Job completed for Gary G.

Completion date: February 23, 2017

Location: Richardson, TX

Why did the customer contact us?

Gary is a weekly pool service maintenance customer of ours for over five years. He called us saying a bunch of sand, debris or something is coming out of the pool return things when the pump is running. He asked us to fix the issue.

Solutions provided:

Our owner went to his house to look into this problem. He had to perform a filter clean service first to check for any damage to the internal parts. He found that every grid in the filter had gone bad somehow, he found several tears and holes on all of the grids. They were replaced and everything was put back together. After adding D.E. to the skimmer for the filter, all debris stopped blowing back into the pool and proper filtration began.